Our Commitment To You

A2Z Fire Ltd are committed 100% to delivering first class customer satisfaction. We pride ourselves on the level of service we offer as we know how frustrating it can be to not receive answers to any queries you may have. If you ever have any questions or problems then please do not hesitate to contact us immediately on 0845 459 9918 or If you would like to contact us via email we will endeavour to respond within at least 24 hours to all problems and queries.

We are a member of the accredited retailer organisation - Internet Shopping Is Safe (ISIS) and Internet Delivery Is Safe (IDIS). You can find the logos at the bottom of our page which you can click to check our certification.

We would like to think that after using A2Z Fire you will be happy with our commitment to exceptional service and recommend us to everyone you know.

Our opening times for phoning customer services are:

Day Opening & Closing Times

Monday 9.30am - 6.00pm
Tuesday 9.30am - 6.00pm
Wednesday 9.30am - 6.00pm
Thursday 9.30am - 6.00pm
Friday 9.30am - 6.00pm
Saturday 10.00am - 5.00pm
Sunday Closed

Contact Details:

A2Z Fire Ltd
Elmhurst
98-106 High Road
London
E18 2QS

(Phone) 0845 459 9918
(Fax) +44 (0) 208 220 8592
(Email) help {at} a2zfire {dot} co {dot} uk